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We are looking for a Tenancy Admin Management VA who has strong customer service experience. You’ll be part of a close-knit team of three (two VAs + one team leader), supporting tenants and landlords while helping the company build a seamless and positive rental experience.

Work Hours:

⭐ Part-time
⭐ 10 hours per week
⭐ UK hours

Rate:

⭐ 3-4 GBP per hour

We don’t take a cut of your pay - ever.

You receive 100% of your full advertised rate - paid directly to you by your client. We never take a cut, percentage, or reduce your earnings in any way.

POTENTIAL TASKS

  • Respond to tenant and landlord enquiries

  • Manage calendars and schedule appointments

  • Support onboarding of new tenants

  • Handle maintenance requests and follow-ups

  • Coordinate with team members on daily tasks

  • Update and maintain tenancy records

  • Assist with inbox and admin management

  • Work within systems like SME, Asana, and Google Docs

  • Help manage listings and enquiries via SpareRoom

SKILLS/EXPERIENCES REQUIRED

  • Strong customer service experience

  • Excellent written and verbal communication

  • Organized and detail-oriented

  • Confident with calendars and scheduling

  • Experience with property, tenancy, or Airbnb (preferred)

  • Tech-savvy (Google Docs, Dropbox, task tools)

  • Able to follow processes and systems

  • Calm, reliable, and solution-focused

  • Open to feedback and continuous learning

  • Comfortable working in a growing, evolving environment

IMPORTANT REMINDERS

  • Please apply only once. Take a moment to choose the position that best fits you before submitting your form. We’ll only review your first application, and any additional submissions while your initial one is still in process will be tagged as invalid.
  • This is an opportunity to work with international clients as a self-employed, independent contractor (freelancer). You’ll be responsible for managing your own taxes and compliance under Philippine law.
  • Our application will include submission of requirements and a few trial tasks. Please block off some time to prepare and complete these before starting the form. We recommend saving the URL to this page so you can come back when you’re ready.
  • TIP: Read through the questions in the form first to know what you need to prepare before filling out the form. Please be on a PC or a laptop before proceeding with your application.
  • To ensure smooth communication, please download WhatsApp. It’s the primary tool many of our clients use, and we’ll also use it alongside email to reach out to you for potential client opportunities if you successfully pass this application. (Here's a quick tutorial on how to do this!)
  • Your minimum internet speed should be 10 mbps and your PC specs should be at least Intel Core i5 (or equivalent) and have 8GB RAM (at the minimum).
  • DON’T HESITATE! No VA experience is required!
✉ APPLY NOW!