We’re looking for a detail-oriented and proactive Property Virtual Assistant to support the client's growing property management operations. In this role, you’ll play a key part in ensuring smooth day-to-day processes, from managing accounts and tenancy documents to coordinating maintenance and supporting tenants. This is a fantastic opportunity to build your skills in property management while working in a supportive and dynamic environment.
Work Hours:
⭐ Part-time
⭐ UK hours
Rate:
⭐4.25 GBP per hour
POTENTIAL TASKS
Maintenance Management
- Monitor and respond to maintenance tickets on CRM
- Provide first-line advice on common maintenance issues (training provided)
- Send notifications to tenants about scheduled works
- Track property compliance (gas, electrical, EPC, HMO)
- Monitor and update status of maintenance jobs
Property Management & General Support
- Review and update property adverts across platforms
- Respond to tenant inquiries via email/chat
- Schedule viewings, inspections, and maintenance appointments
- Follow up on leads and viewing feedback
- Collect required documents from prospective tenants
- File and organize tenant documents in OneDrive
- Manage digital filing of contracts, IDs, and compliance docs
- Update tenant/landlord details in CRM systems
- Maintain a calendar of renewals, inspections, and key dates
SKILLS/EXPERIENCES REQUIRED
- Strong organizational skills and attention to detail
- Excellent written and spoken English
- Comfortable using CRM systems and digital tools
- Ability to manage multiple tasks and meet deadlines
- Experience in property management or VA work (preferred but not required)
- Proactive, reliable, and eager to learn
IMPORTANT REMINDERS
- Please apply only once. If you have already submitted an application form for another position, please do not submit another form. Any additional submissions will be automatically tagged as invalid.
- Our application will include submission of requirements and a few trial tasks. Please block off some time to prepare and complete these before starting the form. We recommend saving the URL to this page so you can come back when you’re ready.
- To ensure smooth communication, please download WhatsApp. It’s the primary tool many of our clients use, and we’ll also use it alongside email to reach out to you for potential client opportunities if you successfully pass this application. (Here's a quick tutorial on how to do this!)
- TIP: Read through the questions in the form first to know what you need to prepare before filling out the form. Please be on a PC or a laptop before proceeding with your application.
- Your minimum internet speed should be 10 mbps and your PC specs should be at least Intel Core i5 (or equivalent) and have 8GB RAM (at the minimum).
- DON’T HESITATE! No VA experience is required!
