POTENTIAL TASKS

Rental Portfolio & Compliance

• Track monthly rental payments across a 30–40 unit portfolio; maintain simple rent schedules/trackers 
• Flag late/missing payments; follow up with managing/letting agents where required 
• Monitor key compliance items (e.g. gas safety, EICR, EPC, other certificates) and expiry dates 
• Keep basic records of tenancies, move-ins/move-outs and related documentation

Finance & Bookkeeping Support

• Bank statement analysis – reviewing bank statements and performing detailed bookkeeping reconciliations to support accurate financial reporting. Please note: main bookkeeping support can be provided by another staff member who is formally qualified; the VA’s role is to assist and support this work rather than act as the primary bookkeeper 
• Categorise transactions (income, expenses, transfers, lender payments, agent fees, etc.) into agreed buckets 
• Assist with preparing simple summaries for the in-house accountant (e.g. monthly overviews, reconciled spreadsheets) 
• Help prepare information requested by accountants, lenders or brokers when needed

Property Sourcing & Analysis

• Search for properties on Rightmove, Zoopla and similar portals based on given criteria 
• Compile shortlists and basic deal summaries (address, price, size, agent details, quick notes on potential) 
• May occasionally create simple property floor plans using online tools (training and guidance provided) 
• Support with submitting HMO applications and related documentation to local councils (using checklists provided)

Admin, Email & Communication

• Draft and reply to emails on client’s behalf in clear, professional English (with templates and guidance) 
• Make occasional outbound UK calls to letting agents, councils or other contacts to chase information or resolve issues 
• Provide support to other team members (e.g. help respond to refinance-related queries/emails for lenders or brokers using templates and existing information) 
• Maintain client’s calendar for key meetings, reminders and property-related deadlines

Process, Systems & Learning

• Use Google Sheets/Drive and other shared tools to keep information tidy and up to date 
• Use AI tools (e.g. ChatGPT) to help draft emails, create checklists, and learn basic UK property concepts 
• Help the team improve simple processes and trackers as you become more familiar with the business 
• Balance paid training time with reasonable self-learning (e.g. watching short videos, reviewing guides) to speed up your understanding of tasks

SKILLS/EXPERIENCES REQUIRED

• 2 years’ experience in an admin, finance, bookkeeping or VA role (property / real estate experience is a strong plus but not essential) 
• Experience working with UK or other international clients (UK, US, AU, etc.) 
• Strong English communication skills; confident and polite on phone calls with UK agents and third parties 
• High level of comfort with spreadsheets (Google Sheets/Excel) and cloud tools (Google Drive, email, basic CRMs) 
• Detail-oriented and comfortable with numbers and transaction categorisation 
• Proactive, organised and able to manage multiple small tasks in a busy, mixed-role environment 
• Comfortable using AI tools (e.g. ChatGPT) to draft content, solve problems and learn faster 
• Long-term mindset: open to starting part-time and growing into a full-time, multi-year role

Nice to Have:

• Direct experience with UK property, lettings, HMOs or property management 
• Familiarity with property portals (Rightmove, Zoopla, OnTheMarket etc.) 
• Experience with accounting tools (Xero, QuickBooks, Sage or similar) 
• Prior work preparing simple property floor plans, basic deal analysis or due diligence checklists 
• Experience helping with refinance processes or communicating with lenders/brokers 
• Comfortable creating simple SOPs/checklists as processes are refined

IMPORTANT REMINDERS

• Please apply only once. If you have already submitted an application form for another position, please do not submit another form. Any additional submissions will be automatically tagged as invalid.
• Our application will include submission of requirements and a few trial tasks. Please block off some time to prepare and complete these before starting the form. We recommend saving the URL to this page so you can come back when you’re ready.
• To ensure smooth communication, please download WhatsApp. It’s the primary tool many of our clients use, and we’ll also use it alongside email to reach out to you for potential client opportunities if you successfully pass this application. (Here's a quick tutorial on how to do this!)
• TIP: Read through the questions in the form first to know what you need to prepare before filling out the form. Please be on a PC or a laptop before proceeding with your application.
• Your minimum internet speed should be 10 mbps and your PC specs should be at least Intel Core i5 (or equivalent) and have 8GB RAM (at the minimum).
• DON’T HESITATE! No VA experience is required!