This is a dynamic dual-role position combining Guest Management (Primary) and Sales & Business Development. You’ll be responsible for delivering an exceptional guest experience across a portfolio of serviced accommodation, while proactively driving direct sales through corporate outreach and relationship building. This role is ideal for someone who is people-focused, commercially aware, and confident in both service and sales environments.

Work Hours:

⭐ Full-time
⭐ 40 hours/week
⭐ UK time

Rate:

⭐4 GBP per hour

We don’t take a cut of your pay - ever.You receive 100% of your full advertised rate - paid directly to you by your client. We never take a cut, percentage, or reduce your earnings in any way. 

POTENTIAL TASKS

• Deliver exceptional guest communication daily
• Manage bookings and guest journeys end-to-end
• Handle guest concerns quickly and professionally
• Coordinate across multiple properties and platforms
• Maintain high response times and service quality
• Build and manage corporate client relationships
• Conduct outreach via LinkedIn, email, and phone
• Identify and pursue new business opportunities
• Follow up leads and convert enquiries into bookings
• Collaborate with internal teams to optimize operations
• Keep systems and records accurate and updated

SKILLS/EXPERIENCES REQUIRED

• Native-level English (written and spoken)

• Clear, confident, and professional communication

• Comfortable handling high message volumes

• Strong phone presence and confidence

• Experience in customer service or hospitality

• Able to manage complaints calmly and effectively

• Highly organized and detail-oriented

• Strong multitasking and prioritization skills

• Tech-savvy and quick to learn new tools

• Confident using CRM, messaging, and booking platforms

• Proactive and able to work independently

• Comfortable with B2B outreach and relationship building

• Sales mindset with commercial awareness

• Experience with LinkedIn outreach (preferred)

• Positive, professional, and reliable attitude

IMPORTANT REMINDERS

• Please apply only once. Take a moment to choose the position that best fits you before submitting your form. We’ll only review your first application, and any additional submissions while your initial one is still in process will be tagged as invalid.
• This is an opportunity to work with international clients as a self-employed, independent contractor (freelancer). You’ll be responsible for managing your own taxes and compliance under Philippine law.
• Our application will include submission of requirements and a few trial tasks. Please block off some time to prepare and complete these before starting the form. We recommend saving the URL to this page so you can come back when you’re ready.
• TIP: Read through the questions in the form first to know what you need to prepare before filling out the form. Please be on a PC or a laptop before proceeding with your application.
• To ensure smooth communication, please download WhatsApp. It’s the primary tool many of our clients use, and we’ll also use it alongside email to reach out to you for potential client opportunities if you successfully pass this application. (Here's a quick tutorial on how to do this!)
• Your minimum internet speed should be 10 mbps and your PC specs should be at least Intel Core i5 (or equivalent) and have 8GB RAM (at the minimum).
• DON’T HESITATE! No VA experience is required!