As the Office Manager / Administrator, you will be the backbone of the client's day-to-day office operations. This role involves overseeing administrative tasks, managing engineer schedules, coordinating with clients, processing invoices and quotations, and ensuring the team stays organised and supported.
Work Hours:
⭐ Full-time
⭐ 40-45 hours per week
⭐ Monday - Saturday
Rate:
⭐ £600-£700 per month
POTENTIAL TASKS
- Manage incoming enquiries via phone, WhatsApp, and email
- Schedule installations, maintenance, and callouts via Jobber
- Create and send invoices, quotes, and job confirmations
- Track ongoing jobs and follow up with clients for feedback and updates
- Order equipment and coordinate with suppliers for delivery timelines
- Keep Jobber, shared drives, and internal records organised and up to date
- Provide basic support with marketing tasks (posting reviews, GMB updates, etc.)
- Monitor engineers’ workloads and flag gaps or double-bookings
- Handle ad-hoc admin tasks from the Director
SKILLS/EXPERIENCES REQUIRED
- Strong verbal and written communication skills
- Efficient scheduling and appointment coordination
- Basic knowledge of Google My Business (GMB) updates and online reviews
- Keen problem-solving skills for workload optimization
- Adaptability in handling ad-hoc tasks from leadership
- Prior experience in administrative support, customer service, or operations coordination
IMPORTANT REMINDERS
- Please apply only once. If you have already submitted an application form for another position, please do not submit another form. Any additional submissions will be automatically tagged as invalid.
- Our application will include submission of requirements and a few trial tasks. Please block off some time to prepare and complete these before starting the form. We recommend saving the URL to this page so you can come back when you’re ready.
- To ensure smooth communication, please download WhatsApp. It’s the primary tool many of our clients use, and we’ll also use it alongside email to reach out to you for potential client opportunities if you successfully pass this application. (Here's a quick tutorial on how to do this!)
- TIP: Read through the questions in the form first to know what you need to prepare before filling out the form. Please be on a PC or a laptop before proceeding with your application.
- Your minimum internet speed should be 10 mbps and your PC specs should be at least Intel Core i5 (or equivalent) and have 8GB RAM (at the minimum).
- DON’T HESITATE! No VA experience is required!
